Welcome to the EDGE Podcast! In this episode we talk with Neil Crawford.
Neil is a partner of Aon Hewitt, leads the Canadian Talent Practice, and is a member of the Aon Hewitt Canadian Executive Committee. He is the leader of the annual Best Employers in Canada study, conducted by Aon Hewitt and published nationally in Maclean’s Magazine. He has over 30 years of experience as an HR consultant. Neil is a member of Aon Hewitt’s Global Engagement Council which oversees the company’s global engagement business.
Neil has worked extensively with many national and international organizations to define business-aligned people and rewards strategies, measure and improve employee engagement, track cultural change and improve the effectiveness of their HR functions.
Neil is a frequent speaker on employee engagement, leadership, aligning people and reward strategies with business strategy and creating great workplaces.
Neil is a mathematics graduate of the University of Waterloo and is a qualified actuary. He is a member of BC HRMA and has earned the CHRP designation. He is also a member of the Board of Directors of Excellence Canada.
Welcome to the EDGE Podcast. In this episode we talk with Terry Stuart, Deloitte Canada’s Chief Innovation Officer, a core member of the firm’s Global Innovation Network and a Partner with the Canadian Financial services consulting practice. Terry applies his passion for innovation and the experience gained from more than 25 years in consulting to help clients solve business problems and create new offerings at Deloitte.
Welcome to the EDGE podcast! In this episode, we talk with Launi Skinner, CEO of First West Credit Union and MacKay CEO Forums member.
Launi is CEO of First West Credit Union, one of Canada’s leading credit unions with more than $10 billion in assets under administration, 240,000 members and 1,700 employees. Launi leads visioning and strategic direction for First West. She ensures its locally-led brand network, comprised of Envision Financial, Valley First, Enderby & District Financial and Island Savings, is able to make a real difference in the financial lives of its members. A leader known for inspiring change and achieving results, Launi is regarded as a champion for credit union renewal and innovation.
Raised in Summerland, B.C., Launi brings more than 20 years of business-building experience in both the U.S. and Canada as a result of her time at Starbucks U.S. As president of Starbucks, Launi oversaw 7,000 company owned stores and 3,400 licensed stores, and managed an extensive management team with operational responsibility for 130,000 employees.
Launi has been recognized for her leadership and business acumen including being named one of “Four Women to Watch” in Fortune Magazine's 50 Most Powerful Women feature. Awarded an honorary doctorate in 2014 by the British Columbia Institute of Technology, Launi has also been named as one of Canada’s Most Powerful Women four times and was appointed to the Hall of Fame by the Woman’s Executive Network. Additionally, she received the 2011 Stevie Award for Best Canadian Executive and was named one of Business in Vancouver’s Most Influential Women in Business for 2012.
Launi is currently a board member for Qtrade Financial Group, Rocky Mountaineer and Science World.
In the community she serves as a community leader for the Minerva Foundation for BC Women as well as past event chair for the Vancouver YWCA Women of Distinction Awards.
Welcome to the EDGE podcast! In this episode we talk with Bart Egnal, President & CEO of The Humphrey Group and MacKay CEO Forums member.
The Humphrey Group teaches communication skills exclusively through the lens of leadership. They are solely focused on helping their clients lead every time they communicate.
Based in Toronto, Bart heads up the company and leads the management team. Passionate about working with clients, he has forged strong partnerships with leading global companies such as RBC, Bell, Goldcorp, Enbridge, TAQA, and Cenovus to create programs that transform how their managers and executives communicate. An executive coach and communications instructor, Bart's focus is on showing the firm's clients how to inspire action every time they speak. After joining The Humphrey Group in 2001, he assumed progressively more senior roles. Most recently, as Partner and Senior Vice-President he broadened the firm's global reach, setting up offices in Vancouver, Calgary and Mexico City. Bart graduated with high distinction from the University of Toronto, earning his Honours B.A. in History.
Welcome to the CEO EDGE Podcast! In this episode we talk with Kathy Kinloch, President of BCIT, long time MacKay CEO Forums member and National Partner.
Kathy Kinloch is President of the British Columbia Institute of Technology (BCIT) — Canada's premier polytechnic institution — a position she has held since January 2014.
Kathy is recognized for leading organizational renewal in complex environments. Through a number of senior leadership and executive roles, she has spearheaded change initiatives in the post-secondary as well as government and health care sectors.
At BCIT, she is focusing on efforts to broaden and deepen BCIT's partnerships with business, industry and community, and on taking BCIT globally.
In 2016, Kathy was named a Woman of Distinction by the YWCA Metro Vancouver. She was also recognized in 2015 by BC Business as one of the 50 most influential women in British Columbia; by Vancouver Magazine on the top 50 Power list; and by WXN as one of Canada’s most powerful women: top 100 in the category of Public Sector Leaders.
Welcome to the CEO EDGE Podcast! In this episode, we talk with John Beauvais, President of Flight Centre Canada and MacKay CEO Forums Innovator Parnter.
John Beauvais started with Flight Centre Limited in Los Angeles in 2004 as Vice President of supplier relations and was also a member of the management team who assumed control of LibGo Travel post acquisition in 2008 and lead the completion of the acquisition of Boston based Garber Travel in 2010. In March 2010, he oversaw all aspects, from operations to sales and marketing of the five corporate travel brands of FC USA, which include FCm Travel Solutions, Corporate Traveler, ciEvents, Stage and Screen Travel Services, Travel Associates and the FCm Travel Solutions’ partner network of companies in 14 countries across Latin America, including Brazil, Mexico and Argentina. As President of the Flight Centre Travel Group in Canada, John Beauvais is responsible for a team of 1,650 with a focus on corporate, leisure and specialty travel and brings with him three decades of travel sales, marketing and executive leadership positions.
Welcome to the CEO EDGE Podcast! In this episode, we talk with Don Bialik, Executive Chairman & CEO of Long View Systems, MacKay CEO Forums member and Innovator Partner.
Don was the original founder of Long View in 1998. As Executive Chairman and Chief Executive Officer, Don’s current role involves providing strategic direction, and leadership to the executive teams with an eye towards ensuring sustainability and continued growth.
Interestingly enough, Long View is Don’s second success story in the entrepreneurship world. His first venture was an IT company called SysGold and under his leadership took only six short years to become the largest privately owned information technology solutions provider in Calgary. He sold SysGold, and shortly thereafter went on to found Long View. Prior to his IT leadership days, Don held management roles in a variety of sectors including, construction, government, and mining. Don has a degree in engineering as well as an MBA from the University of Calgary.
When he’s not busy at Long View, you can find Don practicing his three-pointer, biking, and spending time with his two daughters, and two granddaughters.
Welcome to the CEO EDGE Podcast! In this episode, we talk with Laurie Schultz, President & CEO of ACL and MacKay CEO Forums member.
Laurie Schultz is responsible for leading the transformation of ACL’s global business by mobilizing talent toward category disruption and double digit growth.
With over 25 years of experience in software and technology sectors, Laurie has led 12 multi-million dollar software P&Ls spanning the personal finance, small business accounting, SaaS, ERP, Business Intelligence and GRC categories. Holding prior leadership positions with Sage, Intuit, KPMG and Telus, Laurie has both DOUBLED revenues and DOUBLED profits by empowering change and relentlessly focusing on the “right critical few.”
Since being appointed CEO of ACL in 2011, Laurie has successfully pivoted the company from hard sales of software to a software-as-a-service model with over 250 employees and to accolades as one of Canada’s Top Employers.
Laurie is a strong advocate for technology and serves on the Board of the British Columbia Technology Industry Association (BCTIA) where she chairs the BCTIA Software C-Council—a CEO group committed to growing the footprint of software in British Columbia. Her voice is an important contributor to the Canadian technology landscape and she is a preeminent thought leader published in media outlets such as the Huffington Post and the Globe and Mail.
She has received multiple leadership awards, including being named to the Women’s Executive Network’s (WXN) 2016 Canada’s Most Powerful Women list, the 2015 Gold Stevie® Award for Female Executive of the Year, the YWCA’s 2015 “Women of Distinction” award, Business in Vancouver’s 2014 “Women of Influence” award, and the Minerva Foundation’s 2013 “Excellence in Leadership” award. Laurie has also been featured as one of Canada’s Top 20 Women in the IT Channel (2011) and in the Top 100 Women in the North American Channel (2012).
Laurie holds an MBA and a Bachelor of Commerce degree, both from the University of Alberta. She serves as Director at Large for Dress For Success Vancouver, a not-for-profit organization that helps 2,000 people/year with low or no income to get a job.
Laurie proudly makes her home in Vancouver with her husband, two children and their dog, Stripe.
Welcome to the CEO EDGE Podcast. In this episode we talk with Marty Parker, CEO of Waterstone Human Capital, MacKay CEO Forums alliance partner.
Marty, a leading executive human capital and executive search professional, conducts senior level searches across a variety of industries around the globe. Working with a diverse group of global organizations and leaders, he supports many entrepreneurial leaders in an advisory capacity on a variety of human capital issues where the power of culture can align human capital and human capital systems to drive performance. Marty is Canada's leading expert on issues surrounding corporate culture, leadership and executive search. He has provided expert commentary for CNBC, the National Post, Canadian Business and Profit, and has appeared on Canada AM, BNN and CP24.
Marty is the author of Culture Connection: How Developing a Winning Culture Will Give Your Organization a Competitive Advantage, published in 2011 by McGraw-Hill Ryerson. Culture Connection highlights how a selection of global organizations utilize their culture to drive exceptional business performance and sustain a competitive advantage. He also writes a monthly digital newsletter, Culture Connection, which draws the link between how to use culture as competitive advantage to drive performance.
Marty founded Waterstone Human Capital in 2003. Waterstone’s purpose is to build great organizations by aligning human capital and organizational culture to drive higher performance. Under Marty’s leadership, Waterstone has become one of the most progressive cultural talent management firms that identifies, articulates and measures corporate culture, recruits for fit and aligns corporate culture to drive higher levels of performance through its consulting and advisory services. In 2015, Waterstone launched the Waterstone Culture Dashboard, a ten minute team member survey that both defines and articulates corporate culture and benchmarks it against best in class organizations. Marty is also the founder of The Canadian Corporate Culture Study and the Canada's 10 Most Admired Corporate Cultures program. Founded in 2004, the program annually recognizes best-in-class Canadian organizations for having a culture that has helped them enhance performance and sustain a competitive advantage.
Formerly, Marty was managing director and partner with The Caldwell Partners International, and was executive vice-president of The CCL Group, a leading marketing communications group of companies. His earlier career was with Johnson & Johnson and Labatt Breweries, where he held progressively senior sales and marketing positions.
Marty is a very active member of the Young Presidents Organization (YPO), having memberships in both the Maple Leaf and Great Lakes Ontario chapters. He is the current education chair and the former Chapter Chair for YPO Great Lakes Ontario. He also sits
on the Canadian Advisory Board for CLG, a global leader of behaviour-based strategy execution and performance improvement consulting.
Marty and his wife Tanya live in Mississauga, Ontario with their five children. He holds a Bachelor of Arts, with Honours as well as a Master of Science degree from the University of Guelph. Marty loves all sports, coaching, fitness, reading and personal and professional development.
Welcome to the CEO EDGE Podcast! in this episode we interview Jonathan Mara, a MacKay CEO Forums Chair and President of Guardian Angel Consulting Limited.
Jonathan brings over 25 years of experience as an accomplished entrepreneur and business leader and over 21 years of experience in chairing CEO peer groups to his role as a forum chair with MacKay CEO Forums. Jonathan has found his true passion in helping organizational leadership teams succeed in their business. As a mentor and coach he is known for fostering high trust in peer group environments. Using emotional intelligence leadership strategies, he achieves deeper disclosure in identifying the true root cause of issues leading to breakthrough results.
In addition to his extensive experience in helping organizational leadership teams get what they want out of their business, Jonathan is the President of Guardian Angel Consulting Ltd. where he is a Professional EOS Implementer specializing in facilitating executive teams utilizing the Entrepreneurial Operating System (EOS) to get and stay on the same page in growing their business. He also specializes in the areas of corporate and financial structuring, strategic planning and execution.
Jonathan shares his leadership strengths as Director of the Spartans Foundation which supports student athletes at Trinity Western University. He is a member of the President’s Club of Simon Fraser University from which he graduated in 1987 with a B.SC (Kinesiology). Jonathan was also past Vice- President and Director of Basketball B.C, 2004 – 2012.
Jonathan completed “The Birthing of Giants” (a 3 year entrepreneurial-based business program) at the MIT Enterprise Forum in Boston, Mass. He spends his off time in the great outdoors camping and hiking. He is an active gardener and with his wife, Joan with whom he founded and manages The Spirit Garden in South Surrey, BC.
Welcome to the CEO EDGE Podcast! In this episode we interview Peter Brown and learn about what it takes to become a Best Managed Company.
Peter E. Brown is a Partner in Deloitte Canada. Peter has 30 years’ experience in public accounting, serving clients in both the public and private sectors. He has gained significant international experience in assurance and advisory services and has extensive experience with business advisory services. Peter served as Managing Partner for Deloitte’s Atlantic Practice until 2008 when Peter relocated to Toronto to assume the role of Managing Partner and National Leader for Private Company Services. In 2011, Peter’s responsibilities were expanded to include the entire middle market for Deloitte Canada. In 2013 Peter relinquished these responsibilities and was appointed to Deloitte Canada’s Client Cabinet which is comprised of senior leaders with firm wide market responsibilities. Peter is currently the national co-leader for Canada’s Best Managed Companies Program. Peter has also served on the Board of Directors for Deloitte Canada.
Peter is the co-author of The Power of The Best, published in September 2012. Peter is a frequent speaker on topics of entrepreneurship and what makes Best Managed companies unique. Peter has been widely quoted in the print media across Canada and is passionate about passing on the lessons learned from Best Managed companies to help make all Canadian businesses better.
Over its 24 year history, the Canada’s Best Managed Companies program has fostered and celebrated business excellence among privately held Canadian companies. Each year, hundreds of entrepreneurial companies compete for the designation in a comprehensive application process focused on four key evaluative pillars: strategy, capability, commitment and financial performance. The all-encompassing approach means winners are selected and recognized for the efforts of the entire organization. Best Managed companies are invited to celebrate their success at an annual symposium and gala in Toronto. Following its success in Canada, the Best Managed program has been adopted by Mexico, Ireland and the Netherlands and soon to be additional countries, building an international network of industry leaders.
Welcome to the CEO EDGE podcast! In this episode, we interview Tom Shepansky, Managing Partner at Rethink, MacKay CEO Forums members and Innovator Partner.
Tom grew up in Edmonton and studied marketing at NAIT and the University of Alberta. After gaining experience at two Edmonton agencies, Tom moved to Vancouver to work at Palmer Jarvis, where he advanced to the role of director of client services. In 1999, Tom founded Rethink with his two creative partners— Chris and Ian.
At Rethink, Tom helps drive the strategic process in both Vancouver and Toronto. With his help, clients get the right strategy that ultimately leads to the best creative idea. Tom also manages the business side of the business— negotiating contracts and ensuring the agency delivers on those contracts. On top of that, he plays a leadership role within the account service, production, administration and accounting groups, and also provides direction on IT and finance. In his spare time, he loves to play with his kids, Nolan and Julia, and travel with his wife, Roxanne. He also enjoys cycling, fly-fishing, golfing, cooking, and relaxing on Salt Spring Island.
Welcome to the CEO Edge podcast! In this episode, we interview Sue Matheson, a MacKay CEO Forums Chair leading 6 Forum groups in Vancouver.
Sue is an accomplished coach, strategic advisor and forum chair who has been working with CEOs and Executives for over 20 years. Known for her ability to create edgy conversations that help transform leaders and businesses, Sue has an uncanny ability to interpret body language, which she uses to maximize group engagement. She is highly valued for her insight, intelligence and above all else, her ability to integrate ideas, thoughts and strategy.
Sue’s passion lies in creating alignment between strategy, culture and leadership, which she believes is essential to high performance. She is the principle consultant and founder of Solus Consulting, which supports organizations in the areas of strategic planning, culture evolution, team and leadership development and change implementation. Create the vision and plan – identify the culture needed to support execution – and develop and hold leaders accountable for implementation of both. That’s where the magic lies for Sue.
Consulting for 9 years, Sue previously worked as a senior Human Resources leader for a large Vancouver based organization. The youngest senior leader in the organization, Sue received two awards for her leadership during her tenure in that role. She left the company to pursue her own business and over the past decade has worked with some of the top leaders in Canada. Invited to work with John Furlong and his Executive Team in 2005, Sue played a critical role in developing the Strategic Plan for the 2010 Olympic and Paralympic Games. She then continued to support the organization over the five-year lead up to the Olympics, working closely with the Executive and Senior Leadership Teams in the areas of culture, leadership and team development.
An avid learner, Sue received her BBA, with a focus on organizational development and an additional major in psychology, from Simon Fraser University in 1989. She is a Certified Co-Active Coach through the Coaches Training Institute in San Rafael, California and is also accredited in the Insights Discovery System, Change Implementation Methodology and an Emotional Intelligence tool.
Born and raised in North Vancouver, Sue still resides there with her husband (high school sweetheart) and their two boys and two cats. She is very committed to her community and spends much of her free time volunteering with community non-profit organizations.
Welcome to the CEO Edge podcast! In this episode, we interview Mike Cordoba. Mike is a MacKay CEO Forums member and a MacKay CEO Forums Innovator Partner
Mike Cordoba is a highly active and driven entrepreneur and a founding partner of Empresario Capital Partners. His experience includes managing a portfolio of public and private companies in excess of $1billion in total revenue in various industries including restaurants, retail, manufacturing and processing, and real estate. In his executive capacity, he has built companies from the ground up to become industry leaders in their segments. Mr. Cordoba currently sits on various company boards and is Chair of the Board for Mr. Lube. He is an enthusiastic supporter of many community groups with a personal passion for organizations focused on children’s health and well-being.
Mike is the father of two and is an avid golfer who believes in golf technology hence he has one the largest collections of golf drivers and putters in Western Canada. Mike is a passionate boater and collector of both classic cars and Chicago Bears memorabilia.
Welcome to the CEO Edge Podcast! In this Episode we interview Teryluz Andreu, US Engagement Leader for Aon Hewitt. MacKay CEO Forums is proud to be associated with the AON Best Employers program.
Teryluz is a Partner in Aon Hewitt’s Talent, Rewards & Performance practice based in Chicago and currently leads the Engagement service line for the United States. She has more than 15 years of consulting experience in the areas of engagement, change management, talent management, leadership development, and organizational communication. She specializes in complex, multi-country projects for large companies undergoing major business transformation and HR strategy and program implementation.
Prior to her current role, Teryluz led Aon Hewitt’s Change Management consulting services for the United States and was the Talent, Rewards & Performance Practice Leader for Aon Hewitt in Latin America. She also led the Latin America Regional Engagement Team for more than six years and was an active member of Aon Hewitt’s Global Engagement Council.
Some of her recent clients include ExxonMobil, Memorial Hermann, Microsoft, Moody’s, Mylan, and RGA. She has also consulted with some of the world’s largest companies in the retail and pharmaceutical industries.
Teryluz is a frequent speaker at professional and industry conferences both domestically and internationally, and has published more than 30 articles and white papers on the topics of engagement, HR strategy, talent management, leadership, and organizational effectiveness.
Teryluz holds a master’s degree in communication and human resources from Cornell University. She is fluent in English, Spanish, and Portuguese and is certified in change management by Prosci and on several leadership and organizational assessment tools, including Barrett Cultural Values Assessment, Hogan Personality Assessment, and Facet5 Leadership Assessments.
Bill Tucker is Chief Executive Officer of Omicron Canada Inc. He is MacKay CEO Forums member and Innovator Partner.
Omicron is a 150 person integrated development, design and construction firm with offices in Vancouver, Calgary and Victoria. As one of Western Canada’s largest fully integrated firms, Omicron provides turnkey solutions to clients in the Retail, Institutional, Commercial, Industrial, Residential, and Mixed-Use sectors. Bill is responsible for heading the business through strategic acquisitions, organic expansion, business development and client partnering. Omicron is a platinum Best Managed Company.
Bill has a Bachelor of Applied Science in Mechanical Engineering from UBC and an MBA from Queen’s University. He is also a registered professional engineer in BC. In 2000, Bill joined Omicron as a Principal of the firm and became Managing Principal in 2004 and CEO in 2010.
In addition to his day-to-day business activities, Bill is committed to giving back to the industry and community. He has held numerous non-profit board positions and is a frequent presenter and moderator of panel discussions. Bill was Chair of the annual Building for Kids Golf Tournament for 10 years where he raised over $1.5 million for BC Children’s Hospital.
Welcome to the CEO Edge podcast! In this episode, we interview Kevin Brady, the CEO & Founder of Advica Health. Kevin is a MacKay CEO Forums member and MacKay CEO Forums Innovator Partner.
Kevin is an enviable leader in the health and benefits field. His vast experience includes holding a senior management position within one of Canada’s largest insurance companies as well as starting his own employee benefits company. In addition, he saw a need to help Companies and Employees with health solutions and therefore founded Advica Health. This organization assists companies and individuals by improving their health and providing health and wellness solutions.
Kevin shares his expertise in the area of Health and Wellness through volunteering and giving back to his community. He has served on many boards in the Health and Wellness field including Board Chair for both the YMCA and his local Hospital, where he is currently leading a Capital Campaign to raise $60 million for the hospital. He is also a sought after speaker on the topic of how companies can improve their profits through Employee Health and Wellness.
He has been recognized as Citizen of the Year in 2007 and Philanthropist of the Year in 2010 for his philanthropic work in his City.
Welcome to the CEO Edge podcast. In this episode, we interview David Labistour, CEO of MEC and MacKay CEO Forums member for the past 8 years. MEC has been recognized by Canadian Business as Canada’s Best Brand for the last two years in the row. With over 2,000 employees across Canada, MEC’s purpose is to inspire and enable everyone to lead active outdoor lifestyles.
In this episode, David talks about the trends in demographics, technology and urbanization that are transforming MEC and the Canadian business environment. In addition to strategy, he believes that nimbleness is key to thriving the current environment.
David also talks about how E-commerce and mobile technology are huge opportunities for retailers and that exponential businesses are the ones that “keep up with the consumer, not the competition.”
Welcome to the CEO Edge podcast. In this episode, we interview John Nicola, the Chairman & CEO of Nicola Wealth Management, and MacKay CEO Forums member. John's firm is dedicated to serving the complex needs of high net worth families, entrepreneurs, and professionals.
John is a veteran of the financial services industry since 1974, and has spent the last 20 years growing Nicola Wealth Management into one of Canada's premier financial advisory firms with over $4.4 Billion in assets under management. Nicola Wealth Management is an industry leader, being recognized as one of Canada's Best Managed Companies, Canada's 10 Most Admired Corporate Cultures, and the Ernst & Young Entrepreneur of the Year.
In this episode, John shares his insights on what people have done well, as well as the common mistakes that wealthy people continue to make when growing, managing and transferring their wealth and their businesses.
Welcome to the CEO Edge Podcast. In this episode, we interview Paul Hollands, CEO & Chairman of A&W Food Services of Canada Inc, and a MacKay CEO Forums member. Starting in 1956, this historic brand has grown to over 850 stores across Canada with system sales of over $1 Billion. A&W leads the industry with on many measures, including being the first and only national burger restaurant in Canada to serve beef raised without the use of hormones or steroids. They are also the first and only national burger restaurant in Canada to serve chicken raised without the use of antibiotics.
Paul has worked with A&W since 1981, becoming Executive VP and COO in 1995, President in 2002,CEO in 2005 and Chairman in 2016. Paul has received Canada's Top 40 under 40 leadership award and most recently the BC CEO of the Year award in 2015. In addition, A&W has been recognized as a Platinum Best Manged Company.
In this podcast, Paul discusses the company's approach to strategy, leadership and culture that has allowed A&W to lead the pace of change in their industry and continue to create exceptional value for their franchisees, investors, employees and guests.
Welcome to the The CEO Edge Podcast. In this episode, we interview Chris Nedelmann, CEO at Copeman Healthcare Canada and MacKay CEO Forums member. Copeman Healthcare combines the care of expert physicians with specialized health professionals in private medical clinics to create an entire team designed just for you and your health goals.
In this podcast, Chris talks about the current opportunities to drive operational excellence and hard business results through comprehensive health and wellness management plans. In additional to learning about the ROI for making health a priority in your life, you will hear about the future innovations happening now that will extend human life spans past 100 years.
Chris also discusses many of the things that gett in the way of CEOs looking after their health, from lack of knowledge of what is possible to outright denial.
Welcome to the CEO Edge podcast , with your host Dr. Nancy MacKay, CEO and Founder of MacKay CEO Forums. Our vision is to populate the world with better leaders. In this podcast we interview successful CEOs and trusted advisors on topics of interest to CEOs today.